Personal Data Protection Notice (KVKK)

Last Updated: May 19, 2026

As Mavirem Hotel, we would like to inform you about the processing of your personal data in accordance with the Turkish Personal Data Protection Law No. 6698 ("KVKK").

1. Data Controller

Mavirem Hotel Aksaray Mah. Koçibey Sk. No:22, Fatih, İstanbul 34096 info@maviremhotel.com

2. Personal Data Collected

Identity: Name, surname
Contact: Email, phone number
Payment: Card details (processed only by the payment provider, not stored by us)
Accommodation: Check-in/check-out dates, room preference, guest count
Security: IP address, browser information
Special requests: Any special requests from the guest

3. Purposes of Processing

Providing accommodation services and reservation management
Processing payment transactions
Fulfilling legal obligations (invoicing, accounting)
Improving service quality
Customer communication and support
Security and fraud prevention

4. Data Sharing

Your personal data may be shared with:

Payment provider (Paratika/Payten): For payment processing
Hosting provider: For website hosting
Legal authorities: When required by law

Your card details are not stored by us; they are processed only by the payment provider in compliance with PCI-DSS standards.

5. Data Retention

Accommodation and payment records: 10 years
Contact information: Duration of service + 2 years
IP address and logs: 2 years

6. Your Rights

Under Article 11 of KVKK, you have the right to:

Learn whether your personal data is being processed
Request information about the processing
Learn the purpose of processing
Know third parties to whom your data has been transferred
Request correction of incomplete or inaccurate data
Request deletion or destruction of your data
Object to automated decision-making

7. Contact

To exercise your rights: info@maviremhotel.com or +90 212 529 0944